Cookies policy Effective 1st May 2024

Hey Pawfriends (“we,” “us,” “our”) uses cookies and similar tracking technologies to improve your website experience, personalize content, and understand how users interact with our Services. This Cookie Policy explains what these technologies are, our purposes for using them, and your choices regarding their use.

  1. What are Cookies and Similar Technologies?
    • Cookies: Small text files that websites place on your computer or mobile device when you visit. They store information such as preferences, log-in data, or items in a virtual shopping cart.
    • Pixels: Tiny images embedded in websites or emails that send information about usage back to the source.
    • Web beacons: Similar to pixels, often used to track email open rates and website interactions.
    • Local storage: Allows websites to store data on your browser, more persistent than cookies.
  2. Types of Cookies We Use
    • Essential Cookies: These are strictly necessary for core website functionality, such as enabling logins, maintaining your session, and facilitating basic actions like navigation. These cannot usually be disabled.
    • Functional Cookies: These remember your preferences and choices to personalize your experience. They improve convenience by remembering settings, auto-filling forms, and similar tasks.
    • Performance Cookies: These collect anonymous data on website usage patterns, traffic sources, page views, and other metrics. They help us analyze how users interact with our site so we can improve and optimize it.
    • Advertising Cookies: These track your browsing activity across websites to build a profile of your interests. They are used to deliver more relevant ads tailored to you, both on our website and others.
    • Social Media Cookies These facilitate interactions with social media platforms such as liking, sharing content, and connecting with social media accounts.
  3. How We Use Cookies

    We use cookies and similar technologies for the following purposes:

    • Authentication and Security: To keep your account secure, verify logins, and prevent unauthorized access.
    • Website Functionality: To enable core features and services, like remembering your preferences or shopping cart items.
    • Performance Analysis: To monitor website traffic, identify popular sections, and understand user behavior. This helps us make data-driven improvements to our Services.
    • Personalized Content: To show you content and offers aligned with your interests, including targeted advertising.
    • Social Features: To enable sharing and connecting with social media networks.
  4. Third-Party Cookies

    We may work with third parties (such as analytics providers, advertising networks, and social platforms) that place their own cookies on your device. These third-parties collect and use data about your browsing activity for their own purposes.

    Here’s a list of third-parties we work with (if applicable):

    • Google Analytics
    • Meta Pixel
  5. Managing Your Cookie Preferences
    • Browser Settings: Most web browsers allow you to control cookies through their settings. Options may include viewing cookies, blocking specific types, or deleting them entirely. Please note: Disabling essential cookies may impact the functionality of our website.
    • Opt-Out Mechanisms: Some third-party advertising networks offer opt-out choices:
  6. Cookie Consent

    Under the PDPA and other privacy regulations, we seek your consent prior to placing non-essential cookies on your device. Our cookie banner provides you with information and options, allowing you to accept all cookies, decline non-essential types, or customize your preferences.

  7. Changes to the Cookie Policy

    We may update this Cookie Policy from time to time. Revisions will be indicated by the “Effective Date” at the top. Continued use of our Services following changes constitutes your acceptance of the updated policy.

  8. Contact Us

    For questions or concerns regarding our cookie practices, please contact us at:

    Hey Pawfriends

Hey Pawfriends Sdn. Bhd. (1545249-A)

7-2 Plaza Danau 2,
Jalan 2/109F Taman Danau Desa
58100 Kuala Lumpur,
W.P. Kuala Lumpur.

Get In Touch

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+6011-12403606 (WhatsApp Only)
(9am - 6pm, Mon - Fri)
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